Service Description
Report phishing attempts or suspicious computer behavior to Campus Technologies. When submitting the ticket, you will also have the option to attach a screenshot of the suspicious email message. Please also forward the suspicious email to Campus Technologies at cybersecurity@parkland.edu.
Standard Features
Campus Technologies can help with the following:
- Determine if an email is legitimate or is phishing/spam
- Determine if links/attachments in an email are safe to click/open
- Removal of malware/adware/viruses
Training, Compliance, and Policies
Faculty/Staff/Student Responsibilities
- Faculty/Staff/Student provides details related to the suspicious email including the date/time received, the sender's email address and the subject line of the message.
Campus Technologies Responsibilities
- Campus Technologies will communicate the status of the request to the staff/faculty/student as needed.
Request Process
Click the Submit a Ticket button and complete the request form.
If immediate assistance is required, please contact the Tech Service Desk:
Support Hours
Monday through Friday, 8am – 5pm on business days excluding holidays
Major Incident Emergency Support 24x7
Service Audience
Faculty, Staff, Student