Report Suspicious Email or Computer Activity

• Determine if an email is legitimate or is phishing/spam
• Determine if links/attachments in an email are safe to click/open
• Removal of malware/adware/viruses

• Users must follow the electronic mail accounts and usage rules as defined in policy 3.41 of the Parkland College Policies and Procedures Manual. 
• Employees can access the Data Security training module via Everfi.
• You will receive a daily digest of potential spam mail from Parkland College Email Security Gateway. The email address is emailgateway@parkland.edu and the subject will be You have new held messages. You can choose to release, permit, or block held messages. Please see Parkland College Email Spam Filter for more information on these settings. 

Faculty/Staff/Student Responsibilities

• Faculty/Staff/Student provides details related to the suspicious email including the date/time received, the sender's email address and the subject line of the message. 

Campus Technologies Responsibilities

• Campus Technologies will communicate the status of the request to the staff/faculty/student as needed.

Click the Submit a Ticket button and complete the request form.

If immediate assistance is required, please contact the Tech Service Desk:

• Phone: 217-353-3333

Monday through Friday, 8am – 5pm on business days excluding holidays

Major Incident Emergency Support 24x7

Faculty, Staff, Student