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Door Access Issues Include problems related to door access systems, including key, lock or card malfunctions. It covers issues such as faulty card readers, card deactivation, lock failures, and system connectivity problems.

Service requests for Hardware, Phones, Software, Network, Reporting, Consultation, and more

Service requests for accounts and access, including account requests for student workers and employees, Colleague account requests, and more

Fill out this form if you have a carpentry request. Carpentry requests include window issues, roof leak, repair furniture, ceiling tiles, consultation on a larger project, and more.

Campus Technologies will track all changes to Parkland College’s IT resources. All deployed changes must be documented, reviewed, and approved. Use this form to submit Normal, Standard (Preauthorized), and Emergency change requests.

Need help with a login/password issue? Open a ticket to request assistance from Campus Technologies.

Service requests for audio visual equipment or event support requests

For employees: Need something new such as a master course shell, course additions, etc? Click here to submit a service request.

Fill out this form if you have a custodial request. Custodial requests include restroom issues, carpet stains, hard floor issues, requests to clean specific room/area, clean for special event, trash, disinfecting area, consultation on a larger project, pest control, and more.

Fill out this form if you have an electrical request. Electrical requests include power outages, lighting, add/delete/repair outlets, add circuit, consultation on a larger project, and more.

Need help with a Parkland computer, printer, telephone, or other hardware? Open a ticket to request assistance from Campus Technologies.

A “Standard Change Template Request” can be used to designate a specific change as a 'Standard (Preauthorized)' event type. If the template request is approved by the supervisor and the Change Advisory Board (CAB), a ticket template will be created and made available as a selection within the Change Request Form. The created template will allow technicians to bypass future CAB approval and easily submit their routine change from the Change Request Form.

Fill out this form if you have a grounds request. Grounds requests include requests for dirt or mulch, cones or barricades, sidewalk/pavement issues, snow/ice removal, trash/debris issue, installation of directional signs, consultation on a larger project, and more.

Parkland College holidays and business events will be viewed alongside the unscheduled Change Requests.

Fill out this form if you have a HVAC request. HVAC requests include temperature issues, airflow issues (too high/low), unusual sounds or smells, consultation on a larger project, and more.