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Maintenance
Door Access
Door Access
Door Access Issues Include:
Corrupted or Damaged Cards
Physical damage to the swipe card (e.g. scratches, bending, or water damage) or corruption can prevent the system from reading the card correctly.
Lock Reader Malfunction
A malfunction in the card reader (e.g., sensors or electronics) could prevent it from reading the card properly, resulting in failure to unlock the door.
Interference or Signal Issues
Interference from nearby electronic devices, poor environmental conditions (e.g., extreme temperatures), or faulty wiring can prevent the card reader from communicating effectively with the lock.
Power Failure to the Card Reader
A loss of power to the swipe card reader or the lock mechanism may render the electronic system inoperable, requiring manual intervention.
Lock Mechanism Failure
If the lock mechanism itself is faulty or jammed, it may fail to engage even if the card is correctly read and authorized.
Access Control System Configuration Errors
Configuration errors in the system can result in incorrect card permissions or limited access times, causing users to be denied access despite having the correct card.
Server or Database Connectivity Issues
If the card reader is linked to a control database or server for validation, network issues may cause connectivity issues.
Report Door Access Issue
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Check out this service I found in the Client Portal service catalog.<br /><br /><a href="https://services.parkland.edu/TDClient/1937/Portal/Requests/ServiceDet?ID=55389">https://services.parkland.edu/TDClient/1937/Portal/Requests/ServiceDet?ID=55389</a><br /><br />Door Access<br /><br />Door Access Issues Include problems related to door access systems, including key, lock or card malfunctions. It covers issues such as faulty card readers, card deactivation, lock failures, and system connectivity problems.